We transform experiences through generative artificial intelligence at Dip Dig
Jul 16,2024 
By nrodriguezg@outsourcing.com.co 
Do you already know Dip Dig?
Dip Dig is our digital services spin-off with 8 years of experience in the market. We specialize in developing customized solutions, adapted to the needs of various sectors. We have a highly qualified human team certified in RPA (Robotic Process Automation), offering automation solutions with analytics to improve the user experience and generate valuable insights.
Our core business is divided into two important branches:
Automation Digital workforce augmented with Artificial Intelligence:
- Digital humans: The evolution of virtual assistants improve the customer experience with Artificial Intelligence, delivering 24/7, efficient and multi-channel interactions.
- Virtual assistants: Chatbot – Voicebot- Visual IVR
- Copilots: To increase the productivity of work teams
- AI process automation (RPA + NLU): Scale the workforce, automating repetitive tasks in a cost-efficient way, positively impacting the customer experience
Analytics, artificial intelligence to convert data into knowledge:
Interaction Analytics: Evaluate and optimize your company’s service channels, transforming the customer experience.
Social Listening: A solution that allows companies to monitor and analyze what is said about their brand on social networks.
Predictive capabilities: Algorithms to anticipate changes
Meet the new image of Dip Dig
This year, we have renewed the image of our Dip Dig brand.
Our new visual identity reflects the dynamism and innovation that characterizes us.
The new image has a colorimetry based on dark backgrounds with textures and solids, providing adequate contrast with fonts in light tones and gradient colors. These elements highlight the essence of Artificial Intelligence and make reading easier.
This design and color scheme emerged from an exhaustive study, with the goal that the entire visual language inspired technology.
Discover the new Dip Dig website
We invite you to explore our revamped website and discover how we’re taking innovation to the next level. Visit us at www.dipdig.ai and meet our digital human, “MIA” who will be your ideal navigation assistant.